testing
MC2 Consulting Inc is a boutique process consulting firm focusing on:
IF YOU CAN’T DESCRIBE WHAT YOU’RE DOING AS A PROCESS, YOU DON’T KNOW WHAT YOU ARE DOING.
We create clear, easy-to-understand process maps and documentation that define roles, responsibilities, and workflows. This improves transparency, reduces errors, and ensures consistency across teams.
We analyze your current workflows to identify bottlenecks, inefficiencies, and risks. Using proven methodologies, we redesign processes to improve speed, quality, and cost efficiency.
We provide practical training and interactive workshops to help teams understand, adopt, and sustain improved processes. Your staff gains the skills needed to maintain efficiency independently.
Everyone understands who does what, when, and how.
Eliminate redundant steps, avoid repeat errors, and optimize resource use.
Clear maps and procedures help new team members ramp up quickly and confidently.
Processes are built around your metrics, so improvements directly support strategic goals.
Training and practical documentation ensure improvements last beyond the project.
🌀 “If you can’t describe what you are doing as a process, you don’t know what you’re doing.”
— W. Edwards Deming
That powerful quote opened today’s Business Process Improvement (BPI) workshop at Elexicon Energy Inc. — and it really stuck with me.
The session, expertly facilitated by Leila Karimi – P.Eng and Odilon Bondoc from MC2 Consulting Inc. , was an opportunity to step back from the day-to-day and look at how we work — not just what we deliver.
We explored BPI as a continuous cycle to:
🔍 Analyse the current as-is state
🧩 Design and implement the to-be process
📊 Monitor and refine through control and feedback
We also dug into concepts like the “happy path” and “black box,” learned how to break down processes into five actionable levels, and saw how mapping workflows can reveal hidden inefficiencies and opportunities.
It was a great reminder that improving a process isn’t just about speed — it’s about raising quality, reducing waste, boosting team clarity, and ultimately delivering more value to stakeholders.
